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CX4 – CLARiiON Improves Again
8/5/2008
It’s tough to attain a leadership position in any part of the storage business and, arguably, even tougher to retain such a position through multiple product generations. The latest CLARiiON CX4 is an impressive next-generation product with a good array of new functionality; EMC has done more than enough to maintain its leadership status.

ESG Lab Validation Report: Dell PowerVault DP100 - Hands-Free Data Protection
8/14/2008
ESG Lab evaluated a Dell PowerVault DP100 as part of an IT consolidation project currently underway at our corporate headquarters in Milford, Massachusetts. ESG is a proto-typical small business with thirty local employees and six remote users. In addition, at any given time, a number of employees are either mobile or working from home. ESG relies on a number of applications commonly used by small businesses including Active Directory, Microsoft Exchange, SharePoint, Microsoft SQL Server and Microsoft Business Contact Manager and Office Accounting.

 
 
 
 
Our Team

ESG's most valuable asset is its people. The company prides itself on recruiting senior people with strong skills in both IT AND business. ESG employees have held senior management positions in business development, engineering, marketing, operations, and sales.

Once at ESG, the primary responsibility for all employees is in providing fantastic value to clients. This commitment resonates throughout the organization and is the ultimate metric of our success.

 

Analysts
ESG analysts have a track record of success in many roles. This seasoned team has experience in technology companies of all types and sizes including: Clearpoint Research, Data General, Epoch Systems, EMC Corporation, Forrester Research, GiantLoop Network, Hewlett-Packard, IDC, Lockheed Martin, Storage Networks and Tektronix.

ESG analysts believe that strategy is important but execution separates success and failure. As such, ESG analysts use their IT, business management, and entrepreneurial experience to help customers make and execute complex decisions in a timely fashion.

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Client Services
A frequent complaint about analyst firms is that they are difficult to navigate and have poor customer service. In the ESG philosophy, this is completely unacceptable.

ESG Client Services is responsible for superior customer care. The group handles new client registration, contracts, account management, business development, and analyst scheduling. It also regularly reaches out to customers to see if ESG can provide any help. Client Services is one of many attributes that sets ESG apart.

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