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ESG’s Clients
ESG is fortunate to have major technology vendors, IT users, institutional investors and influential venture capital firms as clients. Each client is treated equally and fairly. ESG always provides an informed opinion, telling the whole story, not just the "safe" story.
The ESG Difference
ESG's greatest strengths are its analysts and its unique approach to client services. ESG analysts have senior experience in executive management, operations, product management, channel development, marketing and sales in corporations and emerging companies. Our real-world experience helps our customers accelerate business decisions and maximize returns.
ESG business principles include:
- IT knowledge. ESG analysts spend a high percentage of their time speaking to IT professionals about real-world challenges. ESG maintains an up-to-date perspective on market trends and user behavior.
- Execution Orientation. ESG services go beyond strategy. The senior staff is adept at helping our customers overcome operating challenges to improve productivity.
- Customer Value. ESG matches superior quality with value-based pricing. The goal is to lead in both categories.
- Business Results. ESG realizes that customers need to see a return on investment. The company measures its performance based upon metrics like client satisfaction and renewal rates that demonstrate its performance.
ESG’s offers its customers subscription, lab, and research services. Subscription services consist of access to thought provoking publications and the senior analyst staff to technology vendors, IT professionals, venture capitalists, and institutional investors. The Lab provides independent testing and product validation to vendors and end users guiding decision-making. The Research service offers both qualitative and quantitative research tailored to the specific needs of the industry sectors covered by ESG. ESG also sponsors a User Advisory Board to keep abreast of real issues and technology use.
ESG was established in 1999 by Steve Duplessie, a seasoned entrepreneur and one of the most sought after analysts in the technology industry. ESG is headquartered in Milford, Massachusetts.
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